About Us

Purrfectly Simple has been in business since 2003 working to simplify everyday functions. Joan and Jim have over 30 years combined expertise and knowledge in lean manufacturing and continual improvement activities. Together we developed training classes to keep your employees current and effective.

Honesty matters to us

It is very sad that many companies today lack in honesty, integrity, and seem to be generally uncaring about the needs of their customers. Joan had many opportunities to work with Mr. Harry Chambers, a well-known consultant specializing in leadership, team coaching and building, and organizational development. In a recent seminar with Harry, he defines integrity by simply stating that integrity is doing what we need to do when no one is looking. Check out Harry's site at: Harry Chambers.com

At Purrfectly Simple, we do what we need to do and strive to delight our customers. As we continue to develop our own training modules, we will provide a hands-on approach and assist your teams in creating their own standards.

The personal approach

• When working with us, you get the personal attention you need.
• We will coach, consult, and provide the guidance you seek
• We recognize the hidden talents of the women and men working in your industry
• We will mentor, listen, make suggestions as appropriate
• We will stay in contact with you throughout the project.
• In the end we recognize that it is your decision to accept or reject our ideas
• If you are not completely satisfied with the results, we will work with you until you are.

 

 

 

 

Joan has over 15-years experience in continual improvement activities with United Technologies and Pratt & Whitney. As a result of down-sizing and economic woes, she was laid off and then put her talents to use through Purrfectly Simple. Joan is a veteran of continual improvement. Her work earned her two outstanding achievement awards from United Technologies, earned her Associate level of the ACE Certification program, and has brought her experience and knowledge to Purrfectly Simple. She takes the complexity out of the equation and brings with her a non-nonsense and simple approach to process improvements and problem-solving techniques. Recently married, Joan and Jim have combined their skills, expertise, and knowledge to create the Purrfectly Simple Customer Appreciation Tools (CAT)™ so that our customers may become even more profitable, competitive, and achieve increased customer loyalty.

Jim also has over 15-years in the continual improvement arena and has actively participated in many Kaizen, lean manufacturing, 3-P, train-the-trainer, root cause analysis, and more. Jim used the UTC ACE tools to bring his business cell to ACE Gold standards using the ACE tools (RRCA, Mistake Proofing, Turnback Analysis, and TPM (Total Productive Maintenance). Jim manages multiple cells and continues to use to ACE tools to maximize product output while maintaining high reliability and quality. Jim has an Associate degree in Computer Applications, a Bachelors degree in Business Organization, and a Masters degree in Business Administrations.

In God We Trust

We proudly support God as part of our lives and country. 5% of all sales and services are donated to our local community churches for programs such as soup kitchens, heating oil assistance, fund raisers, etc. We believe in God and encourage you to take a moment in your busy lives and watch this meaningful video.

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Sincerely,

Joan M. Gagnon